Terms of Service

The agreement

These terms are between Z & N Global Inc., an Ohio corporation (“Bricklark”, “we”), and the business that opens an account (“you”). Creating an account or using the service means you accept them. If you are accepting on behalf of a company, you are confirming you have authority to bind it.

What the service is

Bricklark is job management software for contractors: scheduling, quoting, invoicing, time tracking, payments and a portal for your clients. We provide it as a hosted service. We may add, change or remove features; if we remove something you materially depend on, we will give you notice.

Your account

You are responsible for what happens under your account, including anything your staff do with it. Keep credentials secret, use accurate details, and tell us promptly if you think someone has got in who should not have.

You must be at least 18 and legally able to enter a contract. One person may not create accounts to evade a suspension.

Your data stays yours

Everything you put into Bricklark — clients, jobs, quotes, invoices, photos, documents — remains yours. You grant us only the licence needed to host, process, back up and display it so the service works, and to support you when you ask.

You can export your data at any time while the account is open. If you close it, you can export for 30 days afterwards; after that we delete it as described in the Privacy Policy.

You are responsible for having the right to hold the data you upload — particularly for your workers and clients — and for giving them whatever notice the law where you operate requires. That applies with particular force to location tracking.

What you may not do

• Break the law with it, or use it to harass, defraud or spam anyone
• Upload malware, or try to breach, overload or reverse-engineer the service
• Resell or white-label it without our written agreement
• Send marketing messages through it to people who have not agreed to receive them
• Use it to store payment card numbers, health records, or government identity numbers

SMS and email sent through Bricklark must comply with the rules that apply to you — including consent and opt-out requirements. Those obligations are yours, and abuse of them is grounds for suspension.

Paying for it

Paid plans bill in advance, monthly or annually, at the price shown when you subscribe. Fees are exclusive of tax unless stated. Billing is handled by Stripe; we do not see your card number.

Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the period you have paid for. Except where the law requires it, we do not refund partial periods.

We may change prices with 30 days’ notice, taking effect at your next renewal. If a payment fails we may suspend the account after telling you.

Payments you take from your clients

Bricklark helps you invoice and collect, but the contract for the work is between you and your client. We are not a party to it. Disputes, chargebacks, refunds and the quality of the work are yours to resolve. Payment processing is subject to Stripe's own terms.

Uptime and support

We aim to keep Bricklark available and to warn you before planned maintenance. We do not promise uninterrupted service, and we do not offer a service level agreement unless we have signed a separate one with you.

Support is by email at support@bricklark.com.

Our intellectual property

The software, design, branding and documentation are ours and stay ours. These terms grant you a limited, non-exclusive, non-transferable right to use the service while your account is in good standing — nothing more.

If you send us feedback or ideas, we may use them freely and without owing you anything.

Ending it

You can close your account whenever you like. We may suspend or close yours if you breach these terms, if we are required to by law, or if your use puts the service or other customers at risk — with notice where circumstances allow.

On termination your right to use the service stops, and the export window above begins.

Disclaimers

The service is provided “as is”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Bricklark is a record-keeping tool, not tax, legal, accounting or employment advice — check anything that matters with a qualified professional.

Liability

To the fullest extent the law allows, neither side is liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Our total liability in any twelve-month period is capped at the fees you paid us in that period.

Nothing here limits liability that cannot lawfully be limited — including death or personal injury caused by negligence, or fraud.

Indemnity

You will cover us against claims arising from your use of the service, your data, or your breach of these terms — including claims by your workers or clients about data you asked us to hold on your behalf.

Governing law

These terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Ohio have exclusive jurisdiction, and both sides consent to that venue.

Changes

We may update these terms. For material changes we will email account owners at least 30 days before they take effect. Continuing to use Bricklark after that means you accept the new version; if you do not, you may cancel.

Odds and ends

If a provision is unenforceable, the rest survives. Not enforcing something once does not waive it. You may not transfer these terms without our consent; we may transfer them to a buyer of the business. These terms, plus the Privacy and Cookie policies, are the whole agreement between us.

Contact

legal@bricklark.com · Z & N Global Inc., Ohio, United States